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Services for Credit Counseling

You might find credit counseling programs helpful in dealing with your financial problems.

Credit Counseling Services Locations

These places offer credit counseling:

  • Credit unions are non-profit financial cooperatives.
  • Offices of Extenders
  • Institutions for religion
  • Non-profit organizations

Your credit counseling agency must be accredited by one of these organizations.

  • The National Foundation for Credit Counseling, a non-profit organization, assists people with credit issues.
  • The Financial Counseling Association of America (or ) is a non-profit organization that helps people manage their money.

Personnel of the Armed Forces

Active-duty service members can get financial assistance through the Servicemembers Civil Relief Act.

You can file a complaint against credit counseling services with the Better Business Bureau.

  • Consumer Financial Protection Bureau (CFPB) can handle complaints about debt collection.
  • For questions regarding credit counseling agencies, contact the Department of Justice in the United States.

How do I get a debt collection agency?

A debt collector is someone or a company that collects money from others.

What types of debt are covered?

Fair Debt Collection Practices Act covers all debts.

What do you do if you get contacted by a debt collector?

A collector must contact you within five days of the debt collector calling.

What strategies should debt collectors avoid?

Debt collectors are prohibited from using the following:

  • We’ll contact you at a convenient time for you.
  • Talk to your supervisor if you aren’t interested in the debt collector.
  • Contact the collector after you have sent a cease-and-desist letter.
  • Talk to your family and friends if you’re interested in learning more about where you live or work.
  • You’ll be contacted via constant phone calls and filthy languages.
  • False statements or claims could result in you being arrested.
  • Threaten to sue or take money out of your paycheck.

A complaint letter can be sent directly to the debt collector

If you have problems with debt collectors, contact the State Attorney General’s Office or the Consumer Financial Protection Bureau.

Individuals’ Bankruptcy

If you are unable to repay creditors, bankruptcy might be an option.

Learn more about the various types of bankruptcy.

All bankruptcy legislation is subject to the control and jurisdiction of the federal courts.

  • Only people with steady incomes are eligible to retain their property under Chapter 13. Anyone who has lost a mortgaged vehicle or property in bankruptcy proceedings is entitled to keep it.
  • Chapter 7 bankruptcy has become the most common type of bankruptcy. This refers to the liquidation of all assets that are not covered by federal or state laws.

Submitting a bankruptcy petition

The 2005 Bankruptcy Abuse Prevention and Consumer Protection Act (PDF Download Adobe Reader) has stricter guidelines.

You will need to file documents.

Credit counseling and post-filing education classes are available to help you get rid of your debts.

Credit counseling and filing fees will be charged.

Without legal representation, it may be difficult to file a bankruptcy petition or file for bankruptcy. Additional fees may apply.

Report fraud or abuse in bankruptcy

You can send a fraud report to the United States. The Department of Justice has a Trustee Program.